File a RSO Complaint

Image of a computer screen with the RSO online complaint form

EVICTION ASSISTANCE - IF YOU HAVE RECEIVED A COURT DOCUMENT SUCH AS A UNLAWFUL DETAINER, PLEASE SEE LEGAL ASSISTANCE. YOU MAY FILE A COMPLAINT FOR A POSSIBLE VIOLATION OF THE RENT STABILIZATION ORDINANCE (RSO) HERE.

The Rent Stabilization Ordinance (RSO) covers rental housing units in the City of Los Angeles. Most rental units subject to the RSO were issued a Certificate of Occupancy from the Los Angeles Department of Building and Safety on or before October 1, 1978.  If you have experienced a violation(s) of the RSO for any of the following reasons listed below, and have unsuccessfully been able to resolve the issue(s) with your landlord, please click the Tenant Complaint Form below.

Reason for Complaint:

The HCIDLA Rent Stabilization Division Investigations and Enforcement Section can not decide matters that are not covered by the RSO.  For example, we do not address issues such as harassment, discrimination, retaliation, habitability or return of security deposits.  Such matters must be decided in court or for additional housing resources.

There is no charge for filing a complaint. There are no anonymous complaints since each complaint requires documentation to support the violation(s).  The length of an investigation varies. If an investigation reveals a violation of the RSO, you will be contacted before your landlord is notified of the violation(s).

FILE A COMPLAINT

FILE AN RSO VIOLATION COMPLAINT (English) 

ARCHIVE UNA QUEJA EN ESPAÑOL PARA UNA VIOLACIÓN DEL RSO (Spanish)

Note: Information provided to the Los Angeles Housing + Community Investment Department (HCIDLA) may be subject to the California Public Records Act (CPRA).