Public Counters

If you need assistance, please call our toll-free hotline at (866) 557-RENT [7368] or visit one of our Public Counters listed below.

All Los Angeles Housing + Community Investment Department (HCIDLA) offices are closed on City holidays. Hours of operation for each office are listed below.

Google map of all HCIDLA public counter locations

Main Office
1200 W. 7th St., Suite 100
Los Angeles, CA 90017
(in the Garland Center building on 7th St., three blocks west of Figueroa St. in Downtown LA; public entrance located near the building's flagpoles | map)
Hours: Open Monday through Friday, 9 am to 4 pm
Parking: Pay parking structure; enter from 7th Street (Sorry, validations are not available.)
Transit: Three blocks west of 7th St/Metro Center Station (Metro Blue, Expo, Purple, Red lines); use map link above for Metro and LADOT DASH bus transit options.

 

Central Regional Office
3550 Wilshire Blvd., Suite 1500
Los Angeles, CA 90010
(on Wilshire Blvd., one block west of Normandie Ave. in Koreatown | map)
Hours: Open Monday through Friday, 9 am to 4 pm
Parking: Pay parking structure: enter from Ardmore Ave. (Sorry, validations are not available.)
Transit: One block west of Wilshire/Normandie Station (Metro Purple Line); use map link above for Metro bus transit options.

East Regional Office
2215 N. Broadway
Los Angeles, CA 90031
(on Broadway between Avenue 22 and Avenue 24 in Lincoln Heights | map)
Hours: Open Monday through Friday, 9 am to 4 pm
Parking: Metered lot on Avenue 24
Transit: Use map link above for Metro and LADOT DASH bus transit options.

North Regional Office
6400 Laurel Canyon Blvd., Suite 610
North Hollywood, CA 91606
(on the northeast corner of Victory Blvd. and Laurel Canyon Blvd. in North Hollywood | map)
Hours: Open Monday through Friday, 9 am to 4 pm
Parking: Pay parking structure: enter from Agnes Ave. (Sorry, validations are not available.); free street parking available nearby
Transit: Use map link above for Metro bus transit options.

South Regional Office
690 Knox St., Suite 125
Torrance, CA 90502
(on Knox St., east of Vermont Ave., southwest of the I-110/I-405 freeway interchange in the City of Los Angeles with a Torrance mailing address | map)
Hours: Open Monday through Friday, 9 am to 4 pm
Parking: Free lot adjacent to building
Transit: Use map link above for Metro and Torrance Transit bus transit options.

West Regional Office
1645 Corinth Ave., Suite 104
Los Angeles, CA 90025
(at the West LA Civic Center on Corinth Ave., south of Santa Monica Blvd. in West LA | map)
Hours through Friday, December 2, 2016: Open Monday through Friday, 9 am to 4 pm
Hours beginning Monday, December 5, 2016: Open Monday, Wednesday, and Friday only, 9 am to 4 pm - Closed from noon to 1 pm.
Parking: Metered street parking available nearby
Transit: Use map link above for Metro bus and Santa Monica Big Blue Bus transit options.

Mark Ridley-Thomas Constituent Service Center
(THIS COUNTER ACCEPTS CREDIT CARD AND CHECK PAYMENTS ONLY. NO CASH.)
8475 S. Vermont Ave., 2nd Floor
Los Angeles, CA 90044
(on Vermont Ave., one block north of Manchester Ave. in South LA | map)
Hours: Open Tuesday & Thursday only, 9 am to 4 pm - Closed from noon to 1 pm.
Parking: Small metered lot adjacent to building
Transit: Less than 3/4 mile west of Manchester Station (a.k.a. Harbor Transitway at Manchester Ave.) (Metro Silver Line); use map link above for other Metro bus and LADOT DASH bus options.